Privacy Policy

We collect personal data that you voluntarily provide when filling in a contact form or requesting a quote. This includes: name, email address, phone number, company name, industry and information about your digital needs. We also automatically collect technical data via cookies and analytics tools (Google Analytics 4), such as IP address (anonymised), browser type, device information and behavioural data on the website.

We process your personal data for the following purposes: • Responding to enquiries and sending proposals (legal basis: contract / legitimate interest) • Communicating with you about ongoing projects (legal basis: contract) • Improving our website and services (legal basis: legitimate interest) • Sending relevant marketing communications, if you have consented (legal basis: consent)

We retain your personal data for as long as necessary for the purpose it was collected: • Contact enquiries: 12 months • Customer data (active clients): Contract duration + 3 years • Accounting data: 7 years (statutory requirement) • Analytics data via Google Analytics: 14 months

We never share your personal data with unauthorised third parties. We may share data with: • Google LLC (Google Analytics, Google Ads) – data processing agreement in place • Meta Platforms Inc. (Facebook/Instagram Ads) – data processing agreement in place • Hosting and technology providers under signed data processor agreements All third-party providers process data in accordance with GDPR.

You have the right to: • Access the data we hold about you (subject access request) • Request correction of inaccurate data • Request erasure ("right to be forgotten") • Request restriction of processing • Object to processing based on legitimate interest • Data portability – receive your data in a machine-readable format • Withdraw consent at any time Contact us at hej@dittoo.se to exercise your rights.

We use cookies to improve your experience. Please read our Cookie Policy for full information about the cookies we use and how to manage them.

If you believe we are processing your personal data in breach of GDPR, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY): Integritetsskyddsmyndigheten (IMY) Box 8114, SE-104 20 Stockholm, Sweden imy@imy.se | www.imy.se